Personal data processing policy

FÁBRICA DE ALGORITMOS S.A.S., a Colombian company with tax ID (NIT) 902.110.974-2, domiciled in Barranquilla, Atlántico, Colombia. Legal representative: Martín Manuel Bravo Baldovino.

Email for personal data matters: femiranda@fabricadealgoritmos.com.

This policy is issued in compliance with Colombian Statutory Law 1581 of 2012, Decree 1377 of 2013 (compiled in Single Regulatory Decree 1074 of 2015) and any rules that amend or complement them.

Through this site’s contact form: name, company, email, phone (optional), topic of interest and the message you write.

Minimal technical data for the site’s security, such as IP address and browser, used to prevent abuse and automated submissions.

We do not request sensitive data or data from children or adolescents through this site.

Answer your request and keep in touch about it.

Prepare commercial proposals for the services or products you asked about.

Record your request in our customer management system (Carina CRM, our own tool).

Protect the site against fraud, abuse and automated submissions.

[Other purposes, if any, such as sending commercial information with express authorization.]

As data subject you may: know, update and correct your data; request proof of the authorization given; be informed about how your data has been used; file complaints with the Superintendence of Industry and Commerce (SIC); revoke the authorization and request deletion of your data when there is no legal or contractual duty to keep it; and access your personal data free of charge.

You can exercise your rights by writing to femiranda@fabricadealgoritmos.com, stating your name, a contact method and a description of your request.

Inquiries will be answered within ten (10) business days, extendable by five (5) business days with notice of the reason.

Claims will be answered within fifteen (15) business days, extendable by eight (8) business days with notice of the reason.

To run this site and our systems we use cloud service providers that may act as data processors: [list of providers and countries where data is hosted].

When data is hosted outside Colombia, it will be done with the safeguards required by law.

We apply reasonable technical and administrative measures to protect your data against loss, unauthorized access or misuse.

We keep data for as long as needed for the purposes described or while a legal obligation exists: [retention period].

This policy is effective from [effective date]. Any substantial change will be published on this site.